হেডলাইন |
Safwanmart will process your refund according to the following refund types
Payment Method | Refund Option | Refund Time |
---|---|---|
Debit or Credit Card | Debit or Credit Card Payment Reversal | 10 working days |
Equated Monthly Installments | Debit or Credit Card | 10 working days |
Rocket (Wallet DBBL) | Mobile Wallet Reversal / Rocket | 7 working days |
Nagad | Mobile Wallet Reversal / Nagad | 5 working days |
DBBL Nexus (Online Banking) | Card Payment Reversal (Nexus) | 7 working days |
bKash | Mobile Wallet Reversal / bKash | 5 working days |
Cash on Delivery (COD) | Bank Deposit | 5 working days |
Safwanmart Refund Voucher | 1 working day | |
Safwanmart Voucher | Refund Voucher | 1 working day |
Note: Maximum refund timeline excludes weekends and public holidays.
Modes of Refund | Description |
---|---|
Bank Deposit | The bank account details provided must be correct. The account must be active and should hold some balance. |
Debit Card or Credit Card | If the refunded amount is not reflecting in your card statement after the refund is completed and you have received a notification by Safwanmart, please contact your personal bank. |
bKash / Rocket / Nagad Mobile Wallet | Similar to bank deposit, the amount will be refunded to the same mobile account details which you inserted at the time of payment. |
Refund Voucher | Vouchers will be sent to the customer registered Mobile Number on Safwanmart and can be redeemed against the same Mobile Number. |
Important Note: